Managed Services Give Businesses Peace Of Mind With New Options For IT Operations Management

A Managed Service Provider (MSP) Lets You Focus On Your Business, Outsourcing Non-Core Responsibilities, Routine Tasks, & Headaches

by Becky Boyd, Editor, Defining Insights

CXOs of end-user organizations increasingly look to their Information Technology (IT) provider for outsourced management of servers, software, and applications.  The remote management and security of the IT infrastructure is available at a fixed monthly cost, which can include hardware or even the latest software upgrades.  Even small and medium business enterprises find that Managed Services reduce costs, increase revenues, and re-focus their firms on creating customers and expertly deliver their product or service.

What to think about This Month

This month we focused on a recurring problem that most businesses face; unpredictable IT costs and unreliable IT environments. Companies spend millions on business applications, business process design, CRM and sales force automation; only to be brought to a grinding halt because a patch wasn't installed or memory wasn't monitored. So think about the cost of doing nothing to secure and mange your network versus the cost of a few thousand dollars in preventive management oversight.

Also, we've gathered some interesting articles from the web for your benefit. Communications, Collaboration and eCommerce are mainstream and we hope you can learn something that will help your business today.

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Communication

Does Your Web Site Have a Content Management Problem?
A Content Management Case Study
by Jennifer Kyrnin

New Search Engines Help Users Find Blogs
The race is on to become the Google of blogs.
by VAUHINI VARA Staff Reporter of The Wall Street Journal.

Use Web Traffic Data to Evaluate Marketing
Reach Out and Touch Customers-Online
by Julie Mason, The Competitive Advantage Magazine

Collaboration

SmartAdvice: Organizational Collaboration
Best practices for improving organizational collaboration, and choosing a retail order-management system
by The Advisory Council, Optimize

You in an SOA world
The service-oriented architecture will lead to big changes in your job.
by Julie Bort, Network World

Commerce

Give 'Em Liberty
Learn how to build a winning campaign by giving your customers the power to choose.
by Kim T. Gordon, Entrepreneur magazine

Prepare Your Business To Weather Any Disaster
Small businesses may want to consider whether they've taken appropriate steps to protect their enterprises before a disaster -- natural or not -- strikes.
By Gwendolyn Bounds, Staff Reporter of The Wall Street Journal.